The following list covers many of the common questions asked by our customers. If you don’t find the answers you need, please feel free to contact us with any inquiries.
Order Related Questions
Which currency will I be charged in?
How do i order cannabis seeds from liberty seed bank?
Browse our extensive collection of premium cannabis seed strains online, and checkout using your preferred credit card or one of our other payment methods.
Is my personal information kept confidential?
Any personal information provided to us during the ordering process or in communication with our customer service team will be kept completely confidential. We want you to feel secure when ordering from Liberty Seed Bank.
As such, we will never share your identity, banking information, payment information, address, contact information, or any other information with any third party. All credit card payments are automatically encrypted to ensure the safety of your data.
Additionally, we do not store your credit card information.
What payment options do you offer?
Credit Card – We accept all major credit cards, including VISA and Mastercard, as well as bank cards with the VISA or Mastercard logos.
Apple Pay – Pay securely with your Apple Pay account.
Google Pay – Pay securely with your Google Pay account.
Bitcoin – Pay for your cannabis seeds securely and anonymously with Bitcoin, the most popular cryptocurrency in the world.
how will your company appear on my credit card statement or bank statement?
Your credit card or bank statement will show a transaction from LIBERTY SEED BANK.
Is there a discount for ordering large quantities?
Please reach out to customer service for any bulk orders.
Shipping Questions
What are the shipping delivery times and costs for my order?
Please note that during peak growing times and holidays, the number of orders we receive increases drastically. At these times, we cannot guarantee delivery times, but rest assured we are working hard to get your order to you as quickly as possible!
Our shipping cost uses a flat fee based on your country of residence, so there is no need to know the size or weight of your package. If you are placing a large order over $200 shipping within the U.S., delivery is free. (This does not apply to International orders.)
Delivery times may vary based on your location; postal service delays are beyond our control.
US Residents: $9.95 Flat-Rate Shipping & Handling
Shipments are mailed through USPS and includes tracking information.
Europe and Other Countries: $30, Express Registered
Express Registered and includes tracking.
10-25+ business days (Please check your country’s postal service about any International shipping delays/restrictions).
Please see Shipping and Delivery for more information.
can i have my order shipped to a P.O box address?
Yes, Liberty Seed Bank ships to P.O. boxes. Please ensure all address information is correct before completing your order.
Do you ship your orders discreetly?
Yes, at Liberty Seed Bank we ship all of our orders discreetly for your privacy.
Why haven't i received my order?
Depending on your location, the time of year, and other unforeseen circumstances, your order may take longer than expected to arrive.
Please check your tracking number to see when your order will arrive.
For more information, please see our Shipping and Delivery policy.
Question About Liberty Seed Bank
where do your seeds come from?
Liberty Seed Bank works with many different breeders and seed providers throughout Europe, Canada, and the U.S.
where is liberty seed bank located?
Liberty Seed Bank’s corporate headquarters is in Northern California.
how do i know liberty seed bank is an authentic company and that i'm going to receive my order?
Liberty Seed Bank honors every order placed by our customers. Simply put, a good relationship with you––the customer––is a mutually beneficial arrangement; it keeps you happy, ensures we receive good reviews and referrals, and increases our client base. If you are concerned about the legitimacy of our company, feel free to call and chat with one of our customer service specialists. They will be happy to answer any questions and set your mind at ease.
what is the liberty seed bank germination guarantee?
Liberty Seed Bank takes great pride in providing you with the highest quality cannabis seeds available. All of the seeds are hand-picked, inspected, and tested for your satisfaction. Liberty Seed Bank has the highest germination guarantee in the industry, guaranteeing you a 90% germination rate on all seeds. Seeds that do not germinate will be replaced at no charge to the customer through a store credit in equal value. Shipping costs are the responsibility of the customer. This guarantee relies upon customers following our recommended germination method. If you have seeds that have failed to germinate, please carefully read through our Germination Guarantee and submit a claim so we can replace your seeds right away. Please see our Germination Guide for further instructions on germinating your cannabis seeds.
General Questions
How long do cannabis seeds last?
As long as you are storing your seeds in a dark, cool place, in a sealed container, Liberty Seed Bank’s cannabis seeds should have a lifespan of at least two years (much like regular gardening seeds).
While your seeds can remain viable even longer in these conditions, after two years the germination rate of cannabis seeds generally begins to drop.
what if i have another question but i cannot find the answers here?
Liberty Seed Bank is always available to address any questions or concerns you may have regarding our products, the ordering or shipping process, or our company in general. Contact us to speak with a customer service representative.
is it legal to order cannabis seeds
Each customer should review the laws of their region or country before ordering from our website. The germination and cultivation of cannabis seeds is illegal in some countries.
In the U.S. and some other countries, ungerminated cannabis seeds are classified as adult novelty souvenirs for customers over the age of 21. They must not be used in conflict with national laws. We are not liable for the misuse of our products.